Pay them, they will come…

Well, not exactly. But close…

So, you feel that your organization’s culture – its core behaviors, mannerisms, decision-making processes and “way things are done” – is a bit less that desired. How do you change it?

The most effective and efficient way to change and guide desired culture and organizational behavior is through compensation. Not just “pay more, they’ll do more,” since most of us have tried that and know it’s a crock. But behavior-driven compensation does work.

So, how do we go about this? Well, it’s easier than you think, though I must warn you: be careful what you wish for, you may just get it. A basic tenet of compensation is “that which is rewarded is repeated.” I’ll say that again: That which is rewarded is repeated. In other words, you don’t get what you want, you get what you compensated for.

So, compensation is certainly the best route to culture maintenance and change, and behavior modification. But make sure what you want is what you are trying to pay for…


Kevin Berchelmann

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